: Official BlackBerry OS services ended on January 4, 2022 . This means that even after a successful reload, legacy features like BBM and the BlackBerry World app store will not function reliably.
: A standard autoloader contains the application loader, the specific OS version, and the radio firmware. blackberry 9780 autoloader
If the program doesn't detect your phone immediately, perform a on the device (remove and reinsert the battery) while it's connected. : Official BlackBerry OS services ended on January 4, 2022