The Epson M2120 is part of the EcoTank series and is often built on the same chassis as the Epson L3110 or L3150. Therefore, you will often find that a resetter labeled for the L3110 or L3150 works perfectly for the M2120.
At this point, Epson’s official solution is to send the printer to an authorized service center for a costly manual pad replacement (often $100+). The resetter offers a DIY alternative. Epson M2120 Resetter
: A 16-digit "Reset Key" must typically be purchased (usually around $9.99) for a complete reset. The Epson M2120 is part of the EcoTank
Once the software indicates the reset is done, turn the printer off and back on again. Epson M2120 Resetter