Windows 8+ removed support for many older PL2303 chips (HXA, HXB). You can force an older driver, but it’s unstable.
Once you have identified the VID/PID, download the official driver from the manufacturer: awm 20251 console cable driver download fix
If "AWM 20251" was mistyped (e.g., "AWM-2021" for an Anker charger cable), follow these steps: Windows 8+ removed support for many older PL2303
Consequently, searching for "AWM 20251 driver" yields no specific result because the marking does not indicate the internal electronics. These cables are generic USB-to-Serial adapters manufactured by various factories in China, typically utilizing low-cost chipsets. Without identifying the specific chipset inside the cable, the operating system cannot install the correct driver, resulting in a communication failure. "AWM-2021" for an Anker charger cable)