This usually means the drivers for the internal card reader are missing, even if the "Box" drivers are installed. Re-install the e-gate or Generic Smart Card drivers.
When you click "driver upd" inside SETool, it does not merely copy files. It the Windows USB stack’s driver association for specific VID/PID (Vendor ID/Product ID) pairs. A mismatch here leads to the infamous ERROR 401: Device not found in download mode . setool box driver upd
: Plug in your SETool box. Open Device Manager, right-click the flagged device (like Schlumberger or Generic Smart Card), click "Update Driver", and manually select that specific folder. This usually means the drivers for the internal
: If you see "no card inserted," ensure the smart card is seated correctly in the box. You may need to gently clean the gold contacts. It the Windows USB stack’s driver association for
: These allow the computer to communicate with the physical box and the connected phone. Regular Software Updates (v1.x, v2.x, etc.)
: To allow the software to communicate with the phone hardware.
For a smooth setup on modern Windows systems, follow these steps: