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Ugreen products often support multiple platforms. Ensure you click on the specific download link tailored to your system (e.g., Windows 11, Windows 10, macOS, or Linux). Downloading the wrong OS version will result in a failed installation. Step-by-Step Driver Installation Guide

For older UGREEN adapters on Windows 11, you must disable Driver Signature Enforcement temporarily: wwwugreencom pages download updated

Go through the installation wizard and click finish. Ugreen products often support multiple platforms