For the M477fdw, drivers are not a one-size-fits-all affair. They are the translators that convert your PC’s commands into the printer’s native language. Installing the wrong version leads to "spooler errors," missing scan options, or the dreaded "Printer not responding" status.
HP provides specific software and driver packages based on your operating system. Compatibility includes: hp laserjet pro m477fdw drivers
The M477fdw is a workhorse. Treat it to the correct driver, and it will reward you with hundreds of thousands of crisp, jam-free pages. Treat it to a generic driver, and you’ll be rebooting your spooler service every Monday morning. For the M477fdw, drivers are not a one-size-fits-all affair